This is used when we cannot short pay a cruise line or you did not give the normal 5% discount off the fare. You would use this category to give them the 5% discount in the form of shipboard credit etc. You would also adjust the commission in ClientBase to cover this cost so if we make 15% commission on that cruise line, you would invoice them at 10% and then provide that invoice number on this form below. Then when the cruise line sends the actual 15% commission, we will use that overage to offset the charge to the company credit card for the 5% discount that we provided them.
This is used when you just want to send a gift to someone such as flowers at home, bottle of wine in their room, $50 shipboard credit, etc. and have ALREADY given them their 5% DISCOUNT, just an extra little thank you/gift to your client. You do NOT invoice this in ClientBase and you make no adjustments to their invoice commission amount as this is handled behind the scenes on a monthly basis.